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Client Relationship Manager

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Full time

Key Responsibilities:

  1. Primary focus on acquiring new clients, cross-selling existing client relationships, and maintaining an active referral network.
  2. Responsible for retention, management, and servicing of existing client relationships through growing share of wallet, identifying cross-sell opportunities, and increasing Assets Under Management.
  3. Acting as the first point of contact to identify & handle client (individual/family) banking & financial service needs.
  4. Work closely with internal partners/banking professionals to deliver the best-in-class products and services to clients in a timely manner.
  5. Key Performance Indicators:
  • Client acquisition and retention rates
  • Assets Under Management growth
  • Client satisfaction and Net Promoter Score