Senior Technical Support Specialist
4 days ago
As an L1 Team Lead IT Support Expert at Sharaf DG, you will be responsible for overseeing the day-to-day activities of our first-level IT support team. You will work closely with the team to ensure timely resolution of incidents and service requests.
Responsibilities:- Team Leadership & Mentorship:
- Lead, mentor, and coach a team of L1 support engineers to achieve both individual and team performance objectives.
- Monitoring & Incident Coordination:
- Oversee team activities related to monitoring application, infrastructure, and endpoint performance using tools like SolarWinds, Dynatrace, Nexthink, and ServiceNow.
- Incident Management & Reporting:
- Guarantee timely resolution of incidents and service requests by the L1 team.
- Process Improvement & Knowledge Management:
- Review support processes and workflows to identify areas for improvement and operational efficiency.
- User Support & Communication:
- Communicate incident status, updates, and resolutions effectively to end-users and stakeholders.
- Collaboration & Cross-Functional Coordination:
- Work closely with L2/L3 teams, development teams, and other IT departments to resolve issues and improve support operations.
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Senior Murex Technical Support Specialist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Unison Consulting Full timeAs a Senior Murex Technical Support Specialist at Unison Consulting, you will play a critical role in supporting our clients' front-office trading systems. Your primary responsibility will be to provide expert-level technical support to resolve complex issues related to trade entry, risk reporting, pricing, or system performance.Responsibilities:Conduct...
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Senior MEP Technical Specialist
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates NEXUS HORIZON TECHNICAL SERVICES LLC Full timeAbout the Role:We are seeking a skilled Senior MEP Technical Specialist to join our team at NEXUS HORIZON TECHNICAL SERVICES LLC. As a key member of our team, you will play a vital role in delivering high-quality technical services to our clients.Key Responsibilities:Preparation of detailed design drawings for HVAC, electrical, plumbing, fire fighting, fire...
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Technical Support Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Alpha Data Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Alpha Data.As a key member of our IT service delivery team, you will be responsible for providing exceptional technical support to our clients and ensuring that their systems are functional and efficient.The ideal candidate will have excellent problem-solving skills,...
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Production Support Specialist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Abbas Technical Supplies & Services Full timeJob OverviewWe are seeking a highly skilled Production Support Specialist to join our team at Al Abbas Technical Supplies & Services. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our large-scale production equipment.The ideal candidate will have a strong background in...
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Client Success Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full timeWe're seeking a Client Success Specialist to drive customer satisfaction and retention at Support Revolution.About the Job:This role is responsible for building and maintaining strong relationships with customers, providing technical support, and identifying opportunities for account growth.Main Tasks:Build and maintain strong customer relationships through...
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Technical Support Specialist
9 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MENA Recruit Pty Ltd Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at MENA Recruit Pty Ltd. As a Technical Support Specialist, you will be responsible for providing technical support to customers throughout the Middle East region, with a focus on the Abu Dhabi office.Main Responsibilities:Provide first and second line technical...
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Technical Support Specialist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates avua Full timeAvua is seeking a skilled Technical Support Specialist to join our team in Abu Dhabi Emirate, United Arab Emirates. As a Field Services Engineer, you will be responsible for installing, configuring, and troubleshooting company products at customer sites.Key Responsibilities:Product Installation and Configuration: Install and configure company products at...
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Technical Support Specialist
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full timeAt Dicetek LLC, we seek a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our customers and resolving complex IT issues.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, or in-person.Identify and troubleshoot system...
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IT Technical Support Specialist
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TAT IT Technolgies Full timeTAT IT Technologies is seeking a skilled IT Technical Support Specialist to join our team in Abu Dhabi, UAE.Job DescriptionWe have an urgent requirement for technical support to 1000+ end users. The successful candidate will provide Level 1 technical support by resolving incidents and service requests assigned to the IT Field Support team through the ITSM...
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Technical Support Position
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates United Nations Full timeAbout the JobWe are looking for an experienced IT Support Specialist to join our team at the United Nations. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our IT systems, providing top-notch support to employees and internal teams.Key Responsibilities:Technical Assistance: Provide expert technical...
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Technical Support Specialist
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Edge Group Full timeCompany Overview:EDGE Group PJSC is a leading aerospace technology company in the Middle East, committed to innovation and excellence.Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will provide direct support to end users, ensuring they receive efficient and effective technical...
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Senior Technical Content Specialist
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates APCO Worldwide Full timeWe are seeking a highly skilled Senior Technical Content Specialist to join our team in Abu Dhabi. This role involves creating high-quality content across various sectors, with a strong focus on technical and scientific subjects.Key ResponsibilitiesAssist client teams in developing news releases, media invites, Q&As, speeches, features, bios, and other...
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Technical Account Manager
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full timeAt Support Revolution, we're looking for a skilled Technical Account Manager to join our team.About the Role:The Technical Account Manager plays a crucial role in ensuring customer satisfaction and retention within our Service team. This role focuses on nurturing and growing existing customer relationships by providing exceptional technical support,...
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IRRBB Technical Support Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Iconic IT Consulting Services Full timeWe Are Hiring: IRRBB Technical Support SpecialistAre you an expert in Interest Rate Risk in the Banking Book (IRRBB) with hands-on experience in FIS systems? We're looking for an IRRBB Technical Support Specialist to join our team and make an impact in the financial risk management domainKey Responsibilities:Provide technical support for IRRBB processes...
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Technical Support Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ParamInfo Full timeJob DescriptionThe Technical Support Specialist will be responsible for delivering exceptional end-user support services to staff. This role has a critical interface with several peer teams as well as external vendors and 3rd-party support teams.Key Responsibilities:Daily Operational Tasks: Ensure smooth functioning of IT services, resolving requests within...
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Technical Support Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Sundus Full timeSundus is a leading healthcare organization in Abu Dhabi, seeking a skilled Senior Field Technician to join their team.Job Description:This role involves providing technical support to users in a multi-system environment, with a focus on ensuring smooth operations and resolving issues promptly.5+ years of experience in user support, preferably in a...
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Junior Technical Support Specialist
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full timeJob DescriptionWe are seeking a Junior Technical Support Specialist to join our team. The ideal candidate will provide technical support and assistance to end-users, troubleshoot hardware and software issues, and document support procedures. Additionally, you will help in determining solutions for escalated support cases. This role requires excellent...
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Technical Account Manager
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full timeSelect how often (in days) to receive an alert: Create AlertSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology...
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Technical Compressor Specialist
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates WESCO LLC Full timeAt WESCO LLC, we are committed to delivering exceptional service in the Oil and Gas industry. As a Technical Compressor Specialist, you will play a crucial role in ensuring our clients' compressor systems operate efficiently and reliably.Job DescriptionWe are seeking an experienced Senior Rotating Equipment Technician to join our team. In this role, you will...
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Abu Dhabi, Abu Dhabi, United Arab Emirates Al Abbas Technical Supplies & Services Full timeCustomer Service and Technical SupportWe are seeking a highly skilled Customer Service and Technical Support Professional to join our team at Al Abbas Technical Supplies & Services. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our large-scale production equipment.The ideal...