Client Success Specialist

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

We're seeking a Client Success Specialist to drive customer satisfaction and retention at Support Revolution.

About the Job:

This role is responsible for building and maintaining strong relationships with customers, providing technical support, and identifying opportunities for account growth.

Main Tasks:
  1. Build and maintain strong customer relationships through regular communication and issue resolution.
  2. Provide expert-level technical support to customers, troubleshooting issues and escalating complex problems as needed.
  3. Assist with customer onboarding, including training users on our products and services.
  4. Identify opportunities for account growth within existing customer base and work closely with sales and other relevant teams to expand product adoption and upselling.


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