Room Management Specialist
7 days ago
**Job Summary:**
The Room Management Specialist role at Rayhaan Hotels & Resorts involves managing room reservations, maintaining accurate records, and promoting hotel services. As a key member of our front desk team, you will provide exceptional customer service and contribute to the overall success of our hotel.
**Key Responsibilities:**
- Reservations and Room Allocation: Process and confirm guest room reservations, ensuring rooms are allocated efficiently.
- Guest Communication: Handle guest inquiries, complaints, and requests in a professional and courteous manner.
**Requirements:**
- Attention to Detail: Maintain accurate records and ensure attention to detail in all aspects of room management.
- Problem-solving Skills: Resolve guest issues promptly and professionally.
**Benefits:**
- Training and Development: Opportunities for training and development to enhance your skills and knowledge.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the hotel's success.
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