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Front of House Team Member
2 months ago
Job Opportunity at Solutions Leisure Group
About the Role
We are seeking highly motivated and dedicated individuals to join our Front of House team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities
- Customer Service: Greet and welcome guests, take food and drink orders, and ensure timely and accurate service.
- Team Collaboration: Work closely with the Front of House team to maintain a clean and organized dining area, and provide support as needed.
- Communication: Effectively communicate with guests, colleagues, and management to ensure a smooth and efficient service operation.
- Problem-Solving: Handle customer complaints and concerns in a professional and courteous manner.
Requirements
- Previous Experience: Previous experience in a similar role, preferably in the hospitality industry.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Teamwork: A team-oriented individual with a positive attitude and a willingness to work collaboratively with others.
- Flexibility: Ability to work a variety of shifts, including weekends and holidays.
What We Offer
As a Customer Service Representative at Solutions Leisure Group, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and ensuring a seamless dining experience for our guests.