Front Office Team Member
4 weeks ago
We are seeking a highly skilled and experienced Front Office Agent to join our team at Emaar Hospitality Group. As a Front Office Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
- Customer Service: Provide genuine and personalized service to our guests, ensuring their needs are met and exceeded.
- Multitasking: Handle multiple tasks efficiently, from greeting guests to managing inquiries, while maintaining a high level of accuracy and attention to detail.
- Problem-Solving: Think quickly and resolve issues in a professional and courteous manner, ensuring guest satisfaction.
- Attention to Detail: Ensure accuracy in reservations, check-ins, and information provided, maintaining a high level of professionalism and integrity.
- Organizational Skills: Maintain a clean and organized front office area, ensuring efficient workflows and minimizing errors.
- Technical Proficiency: Familiarity with reservation and management software, as well as standard office equipment, is essential for this role.
- Cultural Sensitivity: Understand and respect diverse backgrounds to cater to a varied clientele, promoting a culture of inclusivity and respect.
- Teamwork: Collaborate effectively with other departments to ensure seamless service delivery, maintaining a positive and professional demeanor at all times.
- Adaptability: Flexibility to handle changes and unexpected situations in a fast-paced environment, prioritizing guest satisfaction and maintaining a high level of professionalism.
Competencies:
- Put Customer First: Prioritize guest satisfaction and ensure their needs are met and exceeded.
- Drive for Results: Achieve high levels of productivity and efficiency, maintaining a high level of accuracy and attention to detail.
- Learning: Continuously develop and improve skills and knowledge, staying up-to-date with industry trends and best practices.
- Resilience: Maintain a positive and professional demeanor in challenging situations, prioritizing guest satisfaction and maintaining a high level of professionalism.
- Adaptability: Flexibility to handle changes and unexpected situations in a fast-paced environment, prioritizing guest satisfaction and maintaining a high level of professionalism.
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
Customer Focus:
We take pride in delivering on our promises and above all, we value the trust our customers place in us to deliver flawless products, services, and experiences.
Ownership Mindset:
No detail is too small, no challenge is too big, and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, ensuring we are fit for the future and to compete.
Fast Paced:
Speed is everything in business. We evolve and adapt quickly, and have the willpower, skills, knowledge, and passion needed to deliver extraordinary speed for our customers.
Talent and Tenacity:
Our people are heroes, superhumans, and warriors. We are a team of great pooled talent that dreams big and acts quickly, with high energy and positivity.
Adaptability:
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
Desired Candidate Profile:
- Customer Service: Excellent communication and interpersonal skills to create a welcoming environment.
- Multitasking: Ability to handle multiple tasks efficiently, from greeting guests to managing inquiries.
- Problem-Solving: Quick thinking to resolve issues and ensure guest satisfaction.
- Attention to Detail: Ensuring accuracy in reservations, check-ins, and information provided.
- Organizational Skills: Keeping the front office area organized and maintaining efficient workflows.
- Technical Proficiency: Familiarity with reservation and management software, as well as standard office equipment.
- Cultural Sensitivity: Understanding and respecting diverse backgrounds to cater to a varied clientele.
- Teamwork: Collaborating effectively with other departments for seamless service delivery.
- Professionalism: Maintaining a positive demeanor and appearance at all times.
- Adaptability: Flexibility to handle changes and unexpected situations in a fast-paced environment.
-
Front Office Team Member
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeKey ResponsibilitiesAs a Front Office team member, you will be part of a team responsible for ensuring a smooth stay and excellent experiences for our guests.You will need to be sincere, warm, and enthusiastic, ensuring that all guests feel comfortable in their surroundings and are assisted wherever possible.Planning and OrganisingAdhere to Mövenpick Hotels...
-
Restaurant Team Member
1 month ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeRestaurant Team Member Job DescriptionWe are seeking a highly motivated and organized Restaurant Team Member to join our team at The Team Builders.Key Responsibilities:Food and Beverage Delivery: Transport food and beverages from the kitchen to guests' tables in a timely and accurate manner.Support for Servers: Assist servers with tasks such as refilling...
-
Restaurant Team Member
3 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking a reliable and punctual Restaurant Team Member to join our team at The Team Builders in Dubai.As a Restaurant Team Member, you will be responsible for delivering food and beverages to guests' tables, supporting servers with additional tasks, and maintaining a clean and organized dining area.Key qualifications and skills include a high school...
-
Restaurant Team Member
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeAs a Restaurant Team Member for The Team Builders, you will play a vital role in ensuring the smooth operation of our casual restaurant in Dubai.Responsibilities:Food and Beverage Delivery:Quickly and accurately transport food and beverages from the kitchen to guest tables.Ensure that food is delivered in a timely manner and at the correct...
-
Hospitality Team Member
4 weeks ago
Dubai, Dubai, United Arab Emirates Ennismore Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Team Member. As a key member of our front of house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key ResponsibilitiesProvide warm and welcoming service to our...
-
Front Office Director
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Title: Front Office DirectorJob Summary:The Front Office Director is responsible for providing leadership and management for the Rooms Division, ensuring the highest level of guest satisfaction and employee engagement. This role requires a solid understanding of luxury hotel operations, including financial acumen, property management systems, and...
-
Front Office Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Office Representative to join our team at Accor. As a key member of our front desk team, you will be responsible for ensuring a seamless and personalized experience for our guests.Key ResponsibilitiesGuest Check-in/Check-outAssist guests with check-in and check-out procedures, ensuring a...
-
Front Office Team Lead
1 month ago
Dubai, Dubai, United Arab Emirates Emaar Dubai Full timeRoles and ResponsibilitiesThis role is responsible for delivering exceptional guest experiences in a highly empowered environment. As a representative of our brand, you will ensure a flawless stay experience for our guests, delighting them from check-in to check-out.Genuine service personality with high emotional intelligence.Minimum 4 years' experience in...
-
Front Office Coordinator
1 week ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeJob Title: Front Office CoordinatorLocation: UAESalary: AED 5,000 - 7,000 per annumAbout the Role:We are seeking a highly organized and communicative Front Office Coordinator to manage our front desk and provide administrative support to our team. The ideal candidate will be responsible for greeting visitors, answering calls, managing schedules, and handling...
-
Restaurant Team Member
1 week ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking experienced food and beverage servers to join our team at a luxury nightlife venue in Dubai. With competitive salary, good tips, and incentives, this is an exciting opportunity for you to grow your career.As a professional server, your primary responsibilities will be to deliver exceptional customer service while providing a personalized...
-
Front Desk Officer
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeWe are seeking a highly skilled Front Desk Officer to provide exceptional administrative support across the university. The ideal candidate will be the first point of contact for the university, ensuring that all responsibilities are completed accurately and delivered with high quality and in a timely manner.Key Responsibilities:Maintain a safe and clean...
-
Front Office Receptionist
4 weeks ago
Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full timeMain Responsibilities:We are seeking a highly skilled and experienced Front Office Receptionist to join our team at Premier Inn Hotels LLC. As a key member of our Front Office department, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out. Your natural ability...
-
Front Office Shiftleader
4 weeks ago
Dubai, Dubai, United Arab Emirates Jobbird Full timeHet Front Office ShiftleaderBen jij een echte gastvrouw of gastheer die het leuk vindt om onze gasten een warm welkom te bieden? Dan zijn wij op zoek naar jou! In deze rol rapporteer je aan de (Assistent) Front Office Manager en werk je samen met het team om ervoor te zorgen dat onze gasten een onvergetelijke ervaring hebben.Wat ga je doen?Als Front Office...
-
Front Office Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeGreet and welcome guests as soon as they arrive at the office, ensuring a professional and warm atmosphere.Manage the front desk area, maintaining a tidy and organized space with all necessary stationery and materials.Handle incoming phone calls, responding to inquiries and directing visitors to the appropriate person or office.Key Responsibilities:Provide...
-
Senior Culinary Team Member
1 month ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeCulinary Team Member Job DescriptionWe are seeking a highly skilled and experienced Culinary Team Member to join our team at Jumeirah Mina Al Salam Hotel. As a key member of our culinary team, you will be responsible for preparing and cooking high-quality food according to menu guidelines and recipes. Your key responsibilities will include:Preparing and...
-
Front Office Duty Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:The Front Office Duty Manager is responsible for overseeing the daily operations of the front office, ensuring a seamless and welcoming experience for all guests. This includes supervising a team of front desk associates, managing room assignments, inventory, and cashiering, as well as addressing guest concerns and resolving any issues that may...
-
Front Office Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob SummaryWe are seeking a highly motivated and organized Front Office Intern to join our team at AccorHotel. As a Front Office Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and efficient check-in and check-out process, and assisting with various administrative tasks.Key ResponsibilitiesGuest...
-
Front Office Associate
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and friendly Front Office Associate to join our team at Accor. As a Front Office Associate, you will be responsible for ensuring that our guests have an exceptional experience from check-in to check-out.Key ResponsibilitiesAnticipate and personalize the service for each guest to ensure their satisfactionDeal with...
-
Front Office Assistant
4 weeks ago
Dubai, Dubai, United Arab Emirates ACCOR Full timeHotel Front Desk Job DescriptionSLS Dubai Hotel and Residences, a luxury lifestyle 5-star city hotel under the Accor group umbrella, seeks a skilled Front Office Assistant to join their team. As a Front Office Assistant, you will be responsible for ensuring smooth and efficient guest check-in and check-out procedures, providing exceptional customer service,...
-
Assistant Front Office Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time**Duty Manager for Kempinski Hotel Mall of the Emirates**Under the supervision of the Front Office Manager, the successful candidate will be responsible for the smooth operation of the Front Office department. Key responsibilities include overseeing daily operations, ensuring compliance with Kempinski Health & Safety Policy, and providing exceptional guest...