Technical Support Specialist

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Help AG, an e& enterprise company Full time

Job Description:

As a Security Solutions Professional, you will be responsible for providing technical support to our customers, identifying and resolving technical issues related to our products and services.

You will work closely with our customers to understand their needs, escalate incidents when necessary, and collaborate with internal teams to ensure timely resolution of issues.

Key responsibilities include:

  • Providing technical support to customers via email, phone, or chat
  • Identifying and resolving technical issues related to our products and services
  • Escalating incidents to senior engineers or managers when necessary
  • Collaborating with internal teams to ensure timely resolution of issues


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dautom Full time

    Job Description:Dautom seeks a highly skilled Technical Support Specialist to join our team.This role involves providing first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone, or email.You will be responsible for logging all service desk calls in a timely manner, escalating any...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates MENA Recruit Pty Ltd Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at MENA Recruit Pty Ltd. As a Technical Support Specialist, you will be responsible for providing technical support to customers throughout the Middle East region, with a focus on the Abu Dhabi office.Main Responsibilities:Provide first and second line technical...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    At Dicetek LLC, we seek a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical assistance to our customers and resolving complex IT issues.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, or in-person.Identify and troubleshoot system...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates TAT IT Technolgies Full time

    TAT IT Technologies is seeking a skilled IT Technical Support Specialist to join our team in Abu Dhabi, UAE.Job DescriptionWe have an urgent requirement for technical support to 1000+ end users. The successful candidate will provide Level 1 technical support by resolving incidents and service requests assigned to the IT Field Support team through the ITSM...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Dicetek LLC. As an L1 End-User Support Engineer, you will play a vital role in providing first-level support for technical issues faced by users.Key ResponsibilitiesUser Support & Incident Detection: Provide initial support for issues related to desktops, laptops, printers, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Fugro Full time

    Job DescriptionWho we areDo you want to join our Geo-data revolution? Fugro's global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise helps us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Iconic IT Consulting Services Full time

    We Are Hiring: IRRBB Technical Support SpecialistAre you an expert in Interest Rate Risk in the Banking Book (IRRBB) with hands-on experience in FIS systems? We're looking for an IRRBB Technical Support Specialist to join our team and make an impact in the financial risk management domainKey Responsibilities:Provide technical support for IRRBB processes...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sundus Full time

    Job DescriptionSundus is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide first-level technical support for our users, ensuring they receive prompt and effective assistance with their technical issues.About the Role:We are looking for an individual with 1-3 years of experience in...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Job DescriptionWe are seeking a Junior Technical Support Specialist to join our team. The ideal candidate will provide technical support and assistance to end-users, troubleshoot hardware and software issues, and document support procedures. Additionally, you will help in determining solutions for escalated support cases. This role requires excellent...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

    Select how often to receive an alert: Create AlertAbout UsSupport Revolution is dedicated to delivering cutting-edge server and storage innovations. We seek talented engineers, technologists, and business leaders to join our team as Infrastructure Enablement Specialists.Job DescriptionThis role involves driving technical and business engagements in the UAE...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

    Select how often (in days) to receive an alert: Create AlertSupermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates TAT IT Technolgies Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at TAT IT Technologies. The ideal candidate will have experience troubleshooting Windows and Linux operating systems, SQL databases, and network protocols.The role requires strong problem-solving skills and the ability to work effectively in a fast-paced environment. Experience...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dautom Full time

    Job OverviewDautom is seeking a highly skilled technical support specialist to join our team. As an Application Support Engineer, you will play a critical role in ensuring the optimal performance and user satisfaction of IT applications across the application lifecycle.Key ResponsibilitiesProvide intermediate technical support to optimize performance and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Elite Co. Full time

    Job AlertWe are seeking a highly skilled Technical Assistance Provider to join our team at Elite Co. as an IT Support Specialist.Roles & Responsibilities:As a key member of our IT department, the successful candidate will be responsible for ensuring that employees have seamless access to software and hardware required to perform their daily tasks...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    At Dicetek LLC, we are seeking a highly skilled Technical Support Specialist - Endpoint Solutions to join our team. This role is ideal for an individual with experience in troubleshooting hardware, software, and networking issues.About the RoleWe are looking for a talented professional who can provide first-level support for technical issues faced by users....


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Real Estate Full time

    Job OverviewAn IT Technical Support Specialist at our real estate company plays a pivotal role in ensuring the smooth operation of our technology systems. Their primary responsibility is to manage, troubleshoot, and maintain our computer and software networks.Key ResponsibilitiesAssessing system functionality and efficiency by reviewing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates TAT IT Technolgies Full time

    About the RoleWe are looking for a highly skilled Retail Bank Technical Support Specialist to join our team at TAT IT Technologies. The ideal candidate will have extensive experience in retail banking and technical support, with a strong background in Linux operating systems, network protocols, and SQL databases.The successful candidate will be responsible...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Charterhouse Full time

    Charterhouse is working exclusively with a family office based in Abu Dhabi to recruit an IT Support Specialist with a customer-oriented mindset to join their dynamic IT team.About the RoleThe IT Support Specialist's primary responsibilities will be providing first-line technical support to all internal users, addressing hardware, software, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dicetek LLC Full time

    Job Description:We are seeking a highly motivated and skilled Technical Application Support Specialist to join our team at Dicetek LLC. As a key member of our support team, you will be responsible for providing frontline technical assistance to our users.About the Role:The ideal candidate will have a solid understanding of software applications and systems,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates United Nations Full time

    About the JobWe are looking for an experienced IT Support Specialist to join our team at the United Nations. As a key member of our technical staff, you will play a vital role in ensuring the smooth operation of our IT systems, providing top-notch support to employees and internal teams.Key Responsibilities:Technical Assistance: Provide expert technical...