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Concierge Service Ambassador

2 months ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

Job Summary:

The Concierge is a vital member of the Atlantis Resort team, responsible for delivering exceptional guest experiences and creating unforgettable memories. As a true people person, you will work closely with guests and surrounding teams to anticipate, align, and surprise guests through a natural and anticipatory style of service.

Key Responsibilities:

  • Work closely with guests to deliver detailed service options and create tailored itineraries
  • Arrange tours, transport, and a wide variety of guest booking needs
  • Provide exceptional verbal and written communication skills
  • Collaborate with the Concierge team to enhance and make guest experiences

Requirements:

  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of Dubai and its surroundings
  • Ability to anticipate and meet guest needs