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Concierge Service Ambassador
2 months ago
Job Summary:
The Concierge is a vital member of the Atlantis Resort team, responsible for delivering exceptional guest experiences and creating unforgettable memories. As a true people person, you will work closely with guests and surrounding teams to anticipate, align, and surprise guests through a natural and anticipatory style of service.
Key Responsibilities:
- Work closely with guests to deliver detailed service options and create tailored itineraries
- Arrange tours, transport, and a wide variety of guest booking needs
- Provide exceptional verbal and written communication skills
- Collaborate with the Concierge team to enhance and make guest experiences
Requirements:
- Exceptional communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of Dubai and its surroundings
- Ability to anticipate and meet guest needs