Customer Experience Ambassador

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates The Ritz-Carlton Full time
Job Overview

The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

About The Job
  • To ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day.
  • Empowered to move about their space and do what needs to be done.
Key Responsibilities

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

  • Guests will come to you for assistance with operational needs, addressing requests, completing reports, or sharing the highlights of the local area.
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Requirements
  • Education: High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • None.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Ritz-Carlton Culture

Our Employee Promise, Credo and our Service Values guide us each day to be better than the next. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



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