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Customer Service and Sales Ambassador

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Naukripay group Full time

We are seeking a talented Customer Service and Sales Ambassador to join our team at Naukripay group. As a key representative of our organization, you will be responsible for delivering outstanding customer service, promoting our products and services, and fostering long-term relationships with our valued customers.

About the Role

The successful candidate will be required to engage with customers over the phone, addressing their inquiries, and providing information about our products and services. Strong communication skills, a customer-centric approach, and the ability to work well under pressure are essential qualities for this position.

Main Responsibilities
  • Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
  • Proactively identify opportunities to promote our products and services.
  • Utilize active listening skills to understand customer requirements and preferences.
  • Document customer interactions and maintain accurate call records.
  • Collaborate with colleagues to drive sales performance and achieve team goals.
Requirements and Qualifications
  1. Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and colleagues.
  2. Customer Focus: Passion for delivering exceptional customer experiences and building long-lasting relationships.
  3. Product Knowledge: In-depth understanding of our products and services to address customer inquiries confidently.
  4. Time Management: Ability to manage time efficiently, prioritize tasks, and meet deadlines.