Assistant Branch Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates LHH Company Full time

Job Summary:

LHH Company is seeking an experienced Assistant Branch Manager to oversee Branch Operations in Augusta, GA. As a key member of our team, you will collaborate closely with the Branch Manager to ensure a culture of safety, growth, and operational excellence.

Key Responsibilities:

  • Safety Leadership and Compliance:
    • Champion a safety-focused culture and drive safe work practices through coaching and training initiatives.
    • Conduct safety incident investigations and propose corrective actions to prevent recurrences.
    • Ensure compliance with regulatory requirements, overseeing training and recordkeeping.
  • Personnel and Talent Development:
    • Lead and supervise direct reports, aligning with organizational policies and laws.
    • Manage staffing levels, partnering with Human Resources for recruitment and retention strategies.
    • Delegate tasks to enhance efficiency and staff development.
    • Handle performance management and resolve issues to foster a positive work environment.
  • Customer Service and Business Management:
    • Maintain superior customer service standards, handling inquiries promptly and courteously.
    • Oversee sales-related paperwork and inventory management.
    • Collaborate with outside sales representatives and support their efforts.
    • Assist the Branch Manager in operations, profitability, and customer service.

Qualifications:

  • Possess 2+ years of logistics experience, with a focus on short-haul distribution.
  • Proven ability to create and execute action plans for business improvement.
  • Strong verbal and written communication skills, with a sense of urgency.
  • Organized, detail-oriented, and goal-driven.
  • Capability to work independently and under pressure to meet deadlines.
  • Strong interpersonal skills and basic leadership abilities.
  • Associate's Degree in Business or related field preferred, with supervisory experience.
  • Retail experience with a focus on customer service and sales improvement.
  • Basic knowledge of Microsoft Office applications and SAP.


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