Energy Performance Operations Manager
4 days ago
About the Role
We are seeking a highly skilled Energy Performance Operations Manager to join our team in Dubai. This key role will be responsible for managing Service Delivery and Maintenance, handling large-size operation contracts, and ensuring energy performance efficiency across various systems.
Responsibilities
- Day-to-day management of service delivery and maintenance
- Large-scale contract management on cooling systems
- Responsible for energy performance at CaaS and ESCO sites
- Planning, scheduling, directing, monitoring, and controlling operations
- Troubleshooting HVAC and control systems
- Optimizing operating costs through effective planning and monitoring
- Managing KPIs and Service Level Agreement compliance
- Leading a team of operators and technicians
- Implementing quality management, health and safety, and environmental standards
- Customer complaint management
- Identifying service delivery improvements and opportunities
- Functional coordination with sales, admin, and procurement departments
About You
To succeed in this role, you will need a Bachelor's degree in Mechanical, Electrical, or Controls engineering, preferably with 5 years' experience in operations and maintenance of cooling plants. Excellent customer service and relationship skills, as well as proficiency in reading and understanding SLAs and KPIs, are essential. You must also have good communication and interpersonal skills, be cost-conscious, and identify business development opportunities.
What We Offer
This role offers a competitive salary of approximately $85,000 per annum, based on industry standards and the location of Dubai. You will also have the opportunity to work in a dynamic environment that provides a platform for developing technical and operational management skills.
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