Operations Manager
12 hours ago
We are seeking an experienced professional to lead our Tasheel operations team at People Perfect Advisory. The ideal candidate will have a strong background in managing government services, with a focus on operational excellence and team leadership.
Key Responsibilities:- Oversee the daily operations of the Tasheel center, ensuring efficient service delivery.
- Lead and manage a team of service agents, providing training, support, and performance management.
- Maintain compliance with UAE government regulations and Tasheel-specific guidelines.
- Analyze operational metrics, identify areas for improvement, and implement process enhancements.
- Resolve escalated customer issues promptly and effectively.
- Collaborate with senior management to develop strategic operational plans.
- Manage records and reports, ensuring all transactions are compliant with legal requirements.
- Liaise with government authorities and stakeholders to ensure smooth operations.
- At least 10 years of experience in operations management, preferably within the government services sector.
- Strong leadership and team management skills.
- In-depth knowledge of UAE labor laws and government procedures related to Tasheel services.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks effectively.
- Proficiency in using computer applications and office software.
- Fluency in Arabic and English languages.
AED 250,000 - AED 300,000 per annum, depending on qualifications and experience.
Benefits:- Competitive salary package.
- Health insurance and other benefits as per UAE labor law.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
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