Senior Registration Officer

5 days ago


Dubai, Dubai, United Arab Emirates Sundus Full time
About the Role

We are seeking a highly skilled and experienced Senior Registration Officer to join our team at Sundus. As a key member of our Registration and Licensing department, you will play a critical role in ensuring the smooth processing of applications and the provision of high-quality customer service to our clients.

Key Responsibilities
  • Review applications assigned by Specialist or Head of Registration & Licensing within required SLAs, providing high-quality customer service and identifying and escalating issues to the Director Registration.
  • Compose review comments and refer reviewed applications for final review and decision to the Specialist or Head of Registration & Licensing, depending on Delegation of Authority matrix.
  • Conduct required due diligence, review of supporting legal documents, verification of facts stated in the application form, and submit recommendations to the Director Registration for approval.
  • Provide detailed review comments and refer applications to Risk & Compliance for risk assessment and screening.
  • Validate application by confirming all pre-checks have been completed (e.g., checking approved business case).
  • Conduct application tests and checks that may be required.
  • Liaise with applicants for the provision of missing or additional documentation to support an application request, and for provision of registration fees.
  • Maintain an up-to-date understanding of the legal structures, rules, and processes for the registration and licensing of new entities.
Requirements
  • 3 years of experience in a related field.
  • Bachelor's Degree or equivalent qualification.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.


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