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Plant Equipment Service Engineer

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

The successful candidate will have a sound understanding of Volvo Construction Equipment repairs and maintenance, as well as experience in handling VOLVO tech tools and reading Matrices. This role offers the opportunity to work with a market-leading company and contribute to the success of its customers.

About the Role

Service and Maintenance of Volvo Construction Equipment

This is an exciting opportunity to join the FAMCO team as a Service Engineer responsible for servicing and maintaining Volvo Construction Equipment. The ideal candidate will have a strong technical background and excellent communication skills.

  • Day-to-day service and maintenance activities of Volvo Construction Equipment inside the branch workshop and in the field.
  • Correctly diagnose and repair faults on Volvo Construction Equipment.
  • Timely and accurate machine fault diagnosis and high level of 'first-time fix'.
  • Work closely with the Supervisor/Foreman to ensure that jobs are completed within stipulated manufacturers or local standard times.
  • Responsible for the highest levels of work quality and customer satisfaction.
  • Write clear Field Service Reports after completion of each job and obtain customer approval/payment.
  • Recommend preventive maintenance and repair solutions to maximize machine uptime and reduce risk of breakdown.
  • Ability to conduct duties in a workshop environment or independently travel to worksites in various locations.
  • Awareness of Health & Safety and environmental impact of tasks performed.