Spa Receptionist

4 weeks ago


Dubai, Dubai, United Arab Emirates MARRIOTT International Full time
Job Summary

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Marriott International. As a key member of our spa team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless experience for our guests.

Key Responsibilities
  • Manage spa reservations and cancellations, ensuring accurate and up-to-date records
  • Provide exceptional guest service, responding to inquiries and resolving issues in a timely and professional manner
  • Process guest payments and maintain accurate financial records
  • Collaborate with spa staff to ensure efficient and effective operations
  • Maintain a clean and organized workspace, adhering to company standards
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and accuracy with handling cash and credit transactions
Preferred Qualifications
  • Previous experience in a spa or hospitality setting
  • Knowledge of spa software and reservation systems
  • Ability to work a flexible schedule, including evenings and weekends

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