Sales Associate
2 weeks ago
**About the Role**
AMS International UAE is seeking a highly skilled and motivated Sales Associate to join our team in the Dubai location. As a Sales Associate, you will play a crucial role in delivering exceptional customer service and driving sales growth in our luxury retail environment.
**Key Responsibilities**
- Provide personalized assistance to customers, understanding their needs and preferences to offer tailored solutions.
- Develop and maintain in-depth knowledge of our luxury products, including features, benefits, and brand history.
- Utilize advanced sales techniques, such as upselling and cross-selling, to achieve sales targets and exceed customer expectations.
- Maintain a high level of customer satisfaction through effective communication, active listening, and prompt issue resolution.
- Collaborate with colleagues to ensure seamless customer experiences and drive sales growth.
- Stay up-to-date with new product launches, promotions, and visual merchandising initiatives to effectively communicate with customers.
- Ensure accurate stock replenishment and maintain a clean and organized store environment.
- Implement and maintain CRM systems at the store level, providing valuable insights and feedback to drive business growth.
- Coordinate with the Customer Care Centre to provide exceptional after-sales service and support.
- Generate daily sales reports to track performance and identify areas for improvement.
- Adhere to company procedures and policies, including cash handling, ordering, and inventory management.
**Requirements**
- Thorough knowledge of luxury products, including features, benefits, and brand history.
- Understanding of competing brands and prices in the market.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Good numerical ability and basic IT skills, with proficiency in CRM systems.
**What We Offer**
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to exclusive luxury products and services.
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