Client Program Manager for Growth Services
4 weeks ago
Position Overview
The Client Program Manager for Growth Services plays a crucial role in ensuring the effective execution and ongoing support of client programs. This position acts as the primary liaison between clients and the Growth Services team, focusing on maintaining high levels of client satisfaction with the services provided. The Program Manager is responsible for creating and managing comprehensive documentation, including project timelines, scope definitions, and operational guidelines, while ensuring that all involved departments meet their obligations and adhere to service level agreements regarding timelines, quality, and budget.
Key Responsibilities
- Foster strong relationships with clients to guarantee satisfaction with the services rendered.
- Collaborate effectively with internal teams, including Operations, Finance, Software Development, and Customer Support.
- Ensure fulfillment of contractual obligations by overseeing all aspects of contract execution and compliance with service standards.
- Optimize the use of internal resources while managing client expectations.
Client Onboarding
- Facilitate requirements gathering sessions.
- Coordinate the resolution of any identified gaps.
- Oversee the implementation schedule.
- Engage with clients regularly to ensure alignment.
Qualifications
- Bachelor's degree or equivalent experience.
- Minimum of 3 years of experience in project management, business development, or account management.
- Willingness to travel up to 15% of the time.
- PMI certification is advantageous.
Essential Skills and Attributes
- Strong focus on customer service, with experience in balancing the needs of both internal and external stakeholders.
- Exceptional written, verbal, and interpersonal communication skills.
- Demonstrated leadership, problem-solving, time management, planning, and project management capabilities.
- Experience in managing professional services contracts.
- Ability to influence and build relationships effectively.
-
Growth Services Program Manager
6 days ago
Dubai, Dubai, United Arab Emirates Pearson Full timeAbout the RoleThe Growth Services Program Manager - Client Success is a key member of the Pearson team, responsible for the successful implementation and maintenance of client programs. As the principal communication channel between the client and the Growth Services team, this role ensures client satisfaction with delivered services.Key...
-
Client Success Program Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Pearson Full timePosition OverviewThe Client Success Program Manager plays a pivotal role in ensuring the effective execution and ongoing support of client initiatives. Acting as the primary liaison between clients and the Growth Services team, this position is essential for maintaining high levels of client satisfaction with the services provided. The Program Manager is...
-
Client Success Program Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Pearson Full timeOpportunity OverviewThe Client Relationship Program Manager plays a crucial role in ensuring the effective execution and ongoing support of client initiatives. This position acts as the primary liaison between clients and the Growth Services team, guaranteeing high levels of client satisfaction with the services provided. The Program Manager is responsible...
-
Program Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob SummaryWe are seeking a highly motivated and experienced Program Manager to join our team at Amazon. As a Program Manager - Marketplace Growth, you will be responsible for identifying, prioritizing, and executing on new opportunities to further accelerate the growth of our Renewed Program.Key ResponsibilitiesDevelop an in-depth understanding of our...
-
Program Director for Marketplace Growth
2 weeks ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Program Director for Marketplace Growth. In this role, you will be responsible for identifying, prioritizing, and executing on new opportunities to further accelerate the growth of our marketplace.Key ResponsibilitiesDevelop a deep understanding of our marketplace...
-
Client Growth Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full timeClient Growth Specialist (Part-Time)About Talent Bridge HR Consultancy: Talent Bridge is a progressive recruitment agency established in 2003, focusing on permanent placements and professional recruitment consulting, including career guidance. We take pride in our distinctive business model, emphasizing a collaborative partnership where you work with us, not...
-
Program Management Director
6 days ago
Dubai, Dubai, United Arab Emirates Virtusa Full timeJob DescriptionVirtusa is seeking a highly experienced Program Management Director to lead our delivery efforts.Key Responsibilities:Project/Program Management: Develop and execute project plans, ensuring timely and within-budget delivery of high-quality solutions.Risk Management: Identify, assess, and mitigate risks that could impact project delivery,...
-
Business Growth Manager
1 week ago
Dubai, Dubai, United Arab Emirates Independent Resourcing Consultancy Ltd Full timeAbout the RoleWe are seeking a highly motivated and results-driven Business Development Manager to join our team at Independent Resourcing Consultancy Ltd. As a Business Development Manager, you will play a pivotal role in driving business growth by sourcing and nurturing new prospects.Main ResponsibilitiesProspect Sourcing: Identify and source new business...
-
Program Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Bridge HR Consultancy Dubai Full timeOpportunity Overview:We are seeking a skilled Program Manager to join a prominent organization specializing in gas distribution.Company Background:This esteemed company has been a key player in the industry for over two decades, serving notable clients and delivering exceptional services.Role Location:The position is located in a vibrant city known for its...
-
Business Growth Manager
6 days ago
Dubai, Dubai, United Arab Emirates Foreground LLC Full timeJob DescriptionCompany Overview:Foreground LLC is a leading recruitment consultancy operating across the GCC, renowned for delivering top-tier recruitment solutions to companies worldwide. We pride ourselves on our innovative approach and exceptional client service, which have established us as a trusted partner in the recruitment industry.Job Summary:We are...
-
Client Relationship Manager
1 week ago
Dubai, Dubai, United Arab Emirates Standard Chartered Bank Full timeJob Title: Sr Business Relationship ManagerJob Summary:We are a leading financial institution, Standard Chartered Bank, seeking a highly skilled Sr Business Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, identifying business opportunities,...
-
Wellness Program Manager
4 days ago
Dubai, Dubai, United Arab Emirates myGwork Full timeJob Description**Job Title:** Wellness Executive**Company:** myGwork**Job Type:** Full-time**About Us:myGwork is a leading insurance brokerage dedicated to providing innovative solutions for our clients. We are seeking a highly motivated and experienced Wellness Executive to join our team.Job Summary:We are looking for a skilled Wellness Executive to design...
-
Business Growth Strategist
2 weeks ago
Dubai, Dubai, United Arab Emirates myGwork Full timeAbout the RoleWe are seeking a highly skilled Business Growth Strategist to join our team at myGwork. As a key member of our organization, you will be responsible for driving business growth and expansion through strategic planning and execution.Key ResponsibilitiesDevelop and implement business growth strategies to increase revenue and market shareBuild and...
-
Client Service Director
1 week ago
Dubai, Dubai, United Arab Emirates NTT Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Client Delivery Manager at NTT Ltd. This is a key leadership role that requires strong leadership and coaching skills, as well as excellent relationship-building abilities.Key Responsibilities:Lead and manage a team of delivery professionals to ensure...
-
Wellness Program Manager
1 week ago
Dubai, Dubai, United Arab Emirates MyGwork Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team as a Wellness Executive at MyGwork, a leading insurance brokerage. As a key member of our team, you will be responsible for designing and implementing comprehensive wellness programs tailored to the diverse needs of our clients.Key ResponsibilitiesCollaborate with...
-
Wellness Program Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates myGwork Full timeJob Description**About the Role**We are seeking a highly motivated and experienced Wellness Executive to join our team at myGwork. As a key member of our organization, you will be responsible for designing and implementing comprehensive wellness programs tailored to the diverse needs of our clients.Key Responsibilities:Develop and implement wellness programs...
-
Aftermarket Program and Client Support Director
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timePosition Overview Are you ready to take on new challenges in a dynamic leadership role? At Precision Hire Solution, the Aftermarket Program & Customer Support Manager plays a pivotal role in ensuring client satisfaction and program success. Reporting directly to the Senior Program Manager for the Middle East/Africa/India region, this position encompasses a...
-
Aftermarket Program and Client Support Director
4 weeks ago
Dubai, Dubai, United Arab Emirates Precision Hire Solution Full timePosition Overview Are you ready to tackle new challenges in a dynamic leadership role? As part of Precision Hire Solution, the Aftermarket Program & Customer Support Manager will report directly to the Senior Program Manager for the Middle East/Africa/India region. Key Responsibilities The successful candidate will oversee a range of activities for their...
-
Growth Strategist
4 days ago
Dubai, Dubai, United Arab Emirates myGwork Full timeAbout the RoleWe are seeking a highly skilled Growth Manager to join our team at myGwork. As a key member of our organization, you will be responsible for driving business growth and expansion through strategic planning and execution.Key ResponsibilitiesDevelop and implement business growth strategies to increase revenue and market shareBuild and maintain...
-
Client Engagement Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates IFZA Dubai Full timeAbout the RoleThe Client Engagement Manager plays a pivotal role in driving sales growth and building strong relationships with clients in French and Italian-speaking markets. This position requires a unique blend of sales acumen, interpersonal skills, and cultural expertise.Key ResponsibilitiesSales Initiatives: Develop and execute sales strategies to meet...