Café Business Development Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Khayyat Investments (AKI) Full time
About the Role

We are seeking a dedicated and enthusiastic Café Assistant Manager to join our team at Al Khayyat Investments (AKI). As a Café Assistant Manager, you will play a vital role in supporting the overall operations of the Café, ensuring excellent customer service, and maximizing guest satisfaction.

Key Responsibilities
  1. Operational Excellence: Maintain Company standards of operation in the areas of food quality, service quality, cleanliness, and maintenance.
  2. Daily Cleaning and Maintenance: Monitor, log, and communicate daily cleaning and deep cleaning activities.
  3. Ambiance and Customer Experience: Ensure a good ambiance in the Café and foster a positive customer experience.
  4. Financial Performance: Ensure the profitability of the store by accurately reporting costs, monitoring daily sales and costs, preparing budgets, and reviewing expenditures.
  5. Team Management: Supervise managers and staff, conduct evaluations, provide training and development opportunities, and establish goals for department heads.
  6. Industry Trends and Competitor Analysis: Stay updated on industry trends, competitor activities, and customer preferences to inform business decisions.
  7. Marketing and Promotions: Collaborate with the Café Manager to create and implement marketing and promotional activities to attract and retain customers.
  8. Staff Scheduling and Management: Assist in scheduling and managing staff shifts, ensuring appropriate coverage and efficient use of labor resources.
  9. Quality Control and Safety: Conduct regular inspections of the dining area, kitchen, and restrooms to ensure cleanliness, safety, and adherence to health regulations.
Requirements
  1. Education and Experience: Minimum a bachelor's degree or equivalent experience, with a minimum of 5 years of experience as a supervisor or assistant manager within the Café industry.
  2. Leadership and Skills: Proven experience as an assistant manager or in a similar leadership role, with strong leadership skills, sales ability, commercial awareness, analytical ability, customer service orientation, and self-management.


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