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Café Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time
Posizione: Café Specialist

Responsabilità principali:

  • Possedere una solida comprensione del concetto del locale e delle offerte di cibo e bevande, essendo in grado di spiegarle verbalmente agli ospiti.
  • Conoscenza nella combinazione di ingredienti per offrire una selezione eccezionale di bevande creative non alcoliche, caffè, espresso, caffè frullati e tè, garantendo di guarnire tutte le bevande secondo gli standard stabiliti e di spiegarne le caratteristiche.
  • Interagire personalmente con gli ospiti, raccomandando bevande adatte in base alle loro preferenze.
  • Gestire efficacemente eventuali reclami dei clienti, sia verbali che scritti, e riferire senza indugi ai manager.
  • Preparare il bancone del bar quotidianamente, assicurandosi che la mise en place e gli ingredienti necessari siano pronti per lavorare in modo efficiente.
  • Garantire che tutte le bevande, come caffè e tè, siano in ottime condizioni per essere servite.
  • Collaborare con il Bar Supervisor e il manager per creare nuove bevande miscelate per attività promozionali e nuovi menù.
  • Controllare l'inventario quotidianamente prima di ogni turno per assicurarsi che le quantità corrette siano disponibili, evitando di rimanere senza scorte durante i periodi di servizio.
  • Assistere nel condurre inventari mensili insieme al Bar Supervisor e ai manager.