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Café Service Associate

3 months ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time
Job Overview

As a Barista at Accor, you will play a vital role in delivering exceptional service to our guests. Your responsibilities will include:

  • Providing Exceptional Service: Ensure a courteous, professional, and efficient service at all times, adhering to the hotel’s Standards of Performance.
  • Versatile Team Member: Be prepared to perform various duties and tasks when rotated or assigned to different departments as outlined in the Master Task List.
  • Knowledge of Offerings: Be fully knowledgeable about all services and facilities available at the hotel.
  • Coffee Expertise: Maintain a thorough understanding and knowledge of coffee to enhance guest experience.
  • Quality Assurance: Deliver high standards of quality and efficient, friendly service in accordance with Standard Operational Procedures.
  • Cleanliness and Organization: Ensure that the surrounding area is kept clean and organized at all times.
  • Guest Interaction: Handle guest inquiries in a courteous and efficient manner, establishing a rapport to maintain good customer relationships.
  • Flexibility: Be entirely adaptable and willing to rotate within different sections of the Front Office Department.
  • Additional Responsibilities: Carry out any other reasonable duties as assigned by the Guest Experience Manager.

Your commitment to excellence and ability to connect with guests will contribute significantly to their overall experience at Accor.