Café Manager

1 month ago


AlAyn, United Arab Emirates REFILL ROASTERY Full time

NB: This vacancy is for Refill Roastery client, applicant must have have experience in managing Specialty Cafe'.

We are seeking an experienced Café Manager with a passion for specialty coffee to lead our café operations. The Café Manager will be responsible for overseeing daily operations, ensuring high-quality service, and maintaining a welcoming atmosphere. Key responsibilities include managing and motivating the team, ensuring efficient time management, and driving sales and customer satisfaction.

**Key Responsibilities**:

- Lead and motivate a team of baristas and staff to deliver exceptional service
- Manage daily café operations, including scheduling, inventory, and cash handling
- Ensure the preparation and presentation of specialty coffee drinks meet high standards
- Develop and execute strategies to increase sales and customer satisfaction
- Train and mentor staff on coffee techniques, customer service, and time management
- Maintain a clean, organized, and welcoming environment for customers
- Handle customer inquiries and resolve any issues in a professional manner
- Monitor and manage financial performance, including budgeting and cost control
- Work under pressure during peak hours while maintaining quality and service standards
- Implement and enforce health and safety regulations in compliance with local laws

**Qualifications**:

- Proven experience in managing a café or similar establishment, with a focus on specialty coffee
- Strong leadership and people management skills
- Excellent organizational and time management abilities
- Ability to work under pressure and handle multiple tasks simultaneously
- Results-oriented with a focus on customer satisfaction and business growth
- Knowledge of health and safety regulations in the food and beverage industry

**Additional Requirements**:

- A passion for specialty coffee and a deep understanding of coffee brewing techniques
- Strong communication skills and the ability to inspire and motivate a team
- Flexibility to work weekends, holidays, and peak business hours

Pay: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Al-Ayn: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 24/08/2024


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