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Front Desk Representative

1 week ago

Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

Experience the warm hospitality of Sofitel Dubai Downtown as a Front Desk Representative, where you will play a crucial role in ensuring a smooth and efficient check-in process for our guests.

As a representative of our hotel, you will warmly greet and welcome guests, providing friendly and professional assistance with their inquiries, requests, and concerns. You will manage room assignments, guest accounts, and billing processes with accuracy and attention to detail, while coordinating with other departments to fulfill guest needs and resolve any issues promptly.

The ideal candidate will possess excellent reading, writing, and oral proficiency in English language, with the ability to speak other languages being an advantage. A diploma in Tourism/Hospitality Management and a minimum of 6 months to 1 year of relevant experience are required.

We are looking for a self-motivated and energetic individual who can work effectively in a team, with good communication and customer contact skills. If you are well-presented and professionally groomed at all times, we encourage you to apply for this exciting opportunity.