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Assistant Outlet Manager

2 months ago

Dubai, Dubai, United Arab Emirates Accor Full time
Job Description

As an Outlet Manager at Accor, you will be responsible for leading a high-performing team to deliver exceptional service and culinary experiences to our guests. Your key focus will be on ensuring seamless operations, maintaining high standards of service, and driving revenue growth.

Key Responsibilities
  • Service Excellence: Consistently deliver professional, friendly, and engaging service to our guests, ensuring their needs are met and exceeded.
  • Team Leadership: Lead and manage the Outlet team in all aspects of the department, including training, development, and performance management.
  • Operational Efficiency: Balance operational, administrative, and colleague needs to ensure smooth day-to-day operations and maximize revenue.
  • Collaboration: Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place, and with the Conference Services & Catering department to maximize revenue and guest satisfaction.
  • Financial Management: Manage the departmental budget, ensuring effective cost control and revenue growth.
  • Compliance: Follow all safety and sanitation policies when handling food and beverage, and adhere to outlet policies, procedures, and service standards.
Requirements
  • Leadership Experience: Previous leadership experience in food and beverage is required.
  • Technical Skills: Computer literacy in Microsoft Windows applications is required.
  • Education: A university/college degree in a related discipline is preferred.
  • Soft Skills: Excellent communication and organizational skills, strong interpersonal and problem-solving abilities, high responsibility and reliability, and ability to work well under pressure in a fast-paced environment.
What's in it for you?
  • Employee Benefits: Enjoy discounted rates at Accor worldwide with our employee benefit card.
  • Learning and Development: Take advantage of our learning programs through our Academies.
  • Career Growth: Opportunity to develop your talent and grow within your property and across the world.
  • Corporate Social Responsibility: Make a difference through our Corporate Social Responsibility activities, like Planet21.