Outlet Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Outlet Supervisor to join our team at Accor Hotel. As an Outlet Supervisor, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a high level of quality and efficiency in our food and beverage services.
Key Responsibilities:
- Provide courteous, professional, and efficient service to guests at all times.
- Manage daily operations, including opening and closing procedures, inventory management, and staff supervision.
- Ensure a high level of quality and efficiency in food and beverage services, including menu knowledge and upselling opportunities.
- Monitor operating supplies and reduce spoilage and wastage.
- Report guest complaints or problems to management and assure follow-up with guests.
- Assist in carrying out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
- Report for duty punctually, wearing the correct uniform and name tag, and maintaining a high standard of personal appearance and hygiene.
Requirements:
- Previous experience in the hospitality industry, particularly in food and beverage service, is preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
- Strong organizational skills and attention to detail, ensuring high standards of service and cleanliness are maintained.
- Flexibility and adaptability to work in various sub-departments and handle different tasks as assigned.
Working Conditions:
This is a full-time position, and the successful candidate will be required to work in a fast-paced environment with a high level of customer interaction.
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