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Program Management Lead

7 days ago

Dubai, Dubai, United Arab Emirates Amazon Full time
About the Role

We are seeking a highly skilled and experienced Program Manager to lead our Field Funnel Operations team. As a key member of the Operations Pillar, you will be responsible for providing Onboarding Operational Excellence for Amazon Delivery Service Partners (DSPs).

The successful candidate will have a strong background in program management, with experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities
  1. Develop and implement standardization and centralization of processes and mechanisms to provide increased efficiency and efficacy in support for DSP staffing needs.
  2. Collaborate with field leadership, DSP owners, capacity planning, and business coaches to make data-driven strategy decisions.
  3. Build the year-round strategy, launch strategy, and peak hiring plans for stations and DSPs in the region.
  4. Execute strategy to deliver driver counts needed to meet year-round capacity needs.