Engineering Program Lead

7 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time

We are seeking a highly skilled Lab Infrastructure Specialist to join our team at Amazon. In this role, you will lead infrastructure and network design to build new facilities and labs.

You will be responsible for planning, organizing, scheduling, and supervising the day-to-day device support activities, including troubleshooting, configuration, installation, and sanity checks. You will also establish metrics to measure and maintain alignment to Service Level Agreements (SLA) while fostering continuous improvement.

Additionally, you will coordinate with stakeholders to improve processes through inventory management, vendor selection, software integration, and hardware implementation. Ensuring adherence to local Health & Safety standards is also a key aspect of this role.

A successful candidate will have 3+ years of experience in program or project management, working cross-functionally with tech and non-tech teams. Experience in defining and implementing process improvement initiatives using data and metrics is also essential.

Key Responsibilities

  1. Lead infrastructure and network design to build new facilities and labs.
  2. Plan, organize, schedule, and supervise day-to-day device support activities.
  3. Establish metrics to maintain SLA alignment.
  4. Coordinate with stakeholders to improve processes.


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