Human Resources Support Specialist

4 days ago


Dubai, Dubai, United Arab Emirates Amazon Full time
Job Overview

The Human Resources Support Specialist is a critical role that provides HR support on site, executing people initiatives and driving HR functional excellence and process improvement. This individual will provide answers to questions regarding human resources, benefits, and payroll topics and engagement, managing cases, projects, and partner relationships with varying degrees of complexity.

This role adheres to strict confidentiality standards and works within Service Levels. Key Responsibilities:

  1. Responds quickly and accurately to employees' queries.
  2. Ensures employee documentation is complete and accurate.
  3. Acts as Subject Matter Expert for on-site people issues, escalating as necessary.
  4. Supports managers through attendance tracking.
  5. Partners with payroll teams for accurate and timely payroll inputs.
  6. Provides training and guidance on policies, processes, and systems.
  7. Creates and distributes standard communications and HR reports.
  8. Performs deep dives on issues and leads process improvement initiatives.
  9. Develops suggestions for improvements to maximize resource value.
  10. Manages employee engagement programs and performs project tasks as directed.
BASIC QUALIFICATIONS

Knowledge of Microsoft Office products and applications, especially Excel.

PREFERRED QUALIFICATIONS

1+ years of human resources experience.



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