CCTV Surveillance Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time
Job Summary

The CCTV Operator will be responsible for operating and monitoring all systems within the control room in a professional and efficient manner, ensuring that all work is undertaken in compliance with security operating procedure, legislation, and code of practice/ethics. The ideal candidate will have a minimum of 2 years of experience in a similar capacity in a 5-star hotel, with knowledge of the operation of the CCTV system and a SIRA CCTV Operator License.

Key Responsibilities
  • Perform duties according to the Duty Roster prepared by the Cluster Security Manager.
  • Operate and monitor all systems within the control room in an efficient manner, ensuring that all work is undertaken in compliance with security operating procedure, legislation, and code of practice/ethics.
  • Liaise with the police service providers and internal concerned departments to ensure that appropriate use of the system.
  • Include all evidential records and witness statements to a standard acceptable to the rules of evidence.
  • Record all events and actions taken in a clear, legible, and accurate written occurrence book supported by the dedicated standards format.
  • Provide an efficient and courteous radio and telephone answering service and deal efficiently with all inquiries.
  • Report equipment failure to the security supervisor to maximize operation of the system.
  • Maintain a secure system for providing data in accordance with the regulations set up by the Department of Protective Systems (Dubai Police) and ensure the security of the control room and equipment is always maintained.
  • Maintain the provision of information required by the cluster security manager and assist the monitoring of the CCTV system in accordance with DPS regulations and the continuity and admissibility of evidential material.
  • Support cluster security manager and assistant security manager by providing monitoring of the maintenance agreements to ensure full provision of the system.
  • Be aware of your responsibilities in terms of health and safety, including appropriate health and safety training.
  • Ensure that you approach your duties taking into consideration gentle service.
  • Assist in conducting investigations and prepare accompanying investigation reports for cases which occur within the Hotel.
  • Keep peace and order within the premises of the Hotel in dealing with criminals, trespassers, or difficult characters.
  • Keep the Manager of Security constantly posted on all matters of security interest affecting the Hotel and the Department.
  • Conduct regular and periodical checks and take immediate follow-up action on all systems, including the CCTV system.
  • Attend meetings and in-service training conducted by the Department.
  • The CCTV system operates 24 hours a day, 365 days per year. As such, the CCTV Operator will be required to operate on a shift basis to provide full cover for the scheme.
Requirements
  • Minimum 2 years of experience in a similar capacity in a 5-star hotel.
  • Knowledge of the operation of the CCTV system.
  • SIRA CCTV Operator License.
  • Computer literate.
  • Must be able to always maintain confidentiality.
  • Understanding and ability to work in a multicultural environment, tactfully and effectively.


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