Food and Beverage Learning and Development Leader
3 weeks ago
About the Role:
We are seeking a highly experienced and skilled Food and Beverage Learning and Development Leader to join our team at aman. The ideal candidate will have a strong background in luxury service environments, with a proven track record of delivering high-quality training programs.
Key Responsibilities:
- Develop and implement comprehensive training programs for Food and Beverage teams.
- Collaborate with hotel management to identify training needs and develop customized solutions.
- Conduct training sessions and workshops to enhance service standards and operational efficiency.
- Monitor and evaluate the effectiveness of training programs and make recommendations for improvement.
- Stay up-to-date with industry trends and best practices in Food and Beverage training and development.
Requirements:
- 10+ years' experience in luxury F&B operational environments with training background.
- F&B hospitality experience required, operational experience in hotels preferred.
- Self-starter with a passion for people, service, and travel.
- Ability to travel extensively across all regions.
- Demonstrated experience in identifying and articulating service standards.
- Group training experience essential with knowledge about LQA and luxury standards.
- Pre-opening experience.
- Hospitality management degree.
- Excellent verbal and written communication skills.
- Ability to work under pressure with multiple stakeholders across different regions.
- Experience in multi-brands and international background.
- Innovative thinker who continuously seeks to improve and enhance service delivery.
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