Retail Store Operations Director
2 weeks ago
Nathan HR Human Resources is seeking a skilled and experienced Retail Store Operations Director to oversee the daily operations of our minimart in JLT.
About the RoleThe successful candidate will be responsible for managing the store's overall performance, including its financials, customer service, and team management.
This is a challenging and rewarding opportunity for a motivated individual who can lead by example and drive business growth through effective strategy and excellent customer service skills.
Key Responsibilities- Operational Management: Oversee the day-to-day operations of the store, ensuring smooth and efficient execution of tasks and duties.
- Customer Service: Deliver exceptional customer experiences, fostering strong relationships with customers and providing timely resolutions to any issues that may arise.
- Team Management: Lead, motivate, and develop a high-performing team, providing guidance and support to ensure the success of the store.
- Business Development: Identify opportunities for growth and implement strategies to increase sales, improve profitability, and expand market share.
- Experience: Proven track record as a retail Store Manager, with experience in building and leading high-performing teams.
- Skillset: Strong leadership and business acumen, with expertise in P&L management, budgeting, and customer service.
- Certifications: Relevant certifications or qualifications in retail management or related fields.
- Education: Bachelor's degree in Business Administration or a related field.
We offer a competitive salary package, including an estimated AED 15,000 - AED 20,000 per month, depending on experience, plus additional benefits and bonuses for outstanding performance.
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