Senior Operations Director

4 weeks ago


Dubai, Dubai, United Arab Emirates Caliberly Full time
Job Description

At Caliberly, we are seeking an exceptional Senior Operations Director to oversee the efficient management of our operations. The ideal candidate will possess strong leadership skills, with a proven track record of driving sales performance and delivering exceptional results.

The role involves overseeing the operations of multiple branches, ensuring efficiency and effectiveness in all aspects of business. Key responsibilities include:

  • Driving Sales Performance: Inspire and motivate the team to meet sales targets, balance targets across sessions, and develop strategies to boost performance and drive revenue.
  • Leading by Example: Demonstrate exceptional leadership skills, supporting the team in challenging situations, coaching for KPI achievement, and ensuring exceptional client satisfaction through direct engagement and feedback analysis.
  • Managing Talent: Motivate and develop the team through coaching and training, manage performance, and ensure effective recruitment and succession planning in collaboration with HR.
  • Analyzing Performance: Support the General Manager with market insights, analyze KPIs, develop strategies for sales and product performance, and prepare detailed business reports, manage budgets, forecasts, and cost control measures.

The successful candidate must have at least 2 years of experience in managerial positions, such as General Manager, Branch Manager, Operations Manager, or Business Development roles. A Bachelor's degree in a relevant field, such as Management, Hospitality, or Tourism, is mandatory. An MBA is preferred.

We offer a competitive salary of $120,000 per annum, commensurate with experience, and a comprehensive benefits package. If you are a driven and motivated individual with a passion for excellence, we encourage you to apply for this exciting opportunity.



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