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Technical Support Professional

1 week ago

Dubai, Dubai, United Arab Emirates Zahr Freighters Full time
About the Role:

We are seeking a skilled IT Support Engineer to join our team in Dubai. This role involves providing technical support, troubleshooting system issues, and maintaining our IT infrastructure to enhance overall business efficiency.

Key Responsibilities:
  • Provide technical support to employees, addressing hardware, software, and network issues.
  • Install, configure, and maintain IT systems, including computers, printers, and network devices.
  • Implement robust cybersecurity protocols to safeguard company data.
  • Assist in software updates, patches, and system upgrades to ensure optimal system performance.
  • Monitor IT infrastructure and proactively address potential issues to prevent downtime.
  • Maintain accurate documentation of IT assets, configurations, and support tickets.
  • Collaborate with vendors for IT equipment procurement and maintenance.