IT Support Professional

4 days ago


Dubai, Dubai, United Arab Emirates Healthline One Day Surgery Center Full time

Job Title: IT Support Professional

About the Role:

We are seeking an experienced IT Support Professional to join our team at Healthline One Day Surgery Center. The successful candidate will be responsible for providing technical assistance and support to users, troubleshooting common hardware and software issues, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities:

  • Provide technical assistance and support to users via phone, email, and in-person
  • Troubleshoot common hardware and software issues
  • Ensure the smooth operation of our IT infrastructure
  • Develop and implement procedures for maintaining and updating systems and equipment
  • Collaborate with other teams to identify and resolve technical issues

Required Skills and Qualifications:

  • Basic Troubleshooting Skills: Ability to diagnose and resolve common hardware and software issues
  • Networking Knowledge: Proficiency in checking and managing connections between switches and computers, competency in patching cables and understanding network topologies, familiarity with DHCP for IP address assignment and management, basic understanding of VLANs and their configuration
  • Low Voltage Cabling: Experience in pulling, terminating, and testing cables, knowledge of cable management and organization for optimal performance
  • Communication Skills: Good verbal and written communication abilities for effective collaboration and problem-solving
  • Problem-Solving Aptitude: Strong analytical skills to troubleshoot and resolve technical issues
  • Additional Useful Knowledge: Cybersecurity Basics, Operating Systems Proficiency, Software Installation and Maintenance, Basic Database Management, Helpdesk Experience

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and supportive team
  • The opportunity to make a real difference in the lives of our patients and staff


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