Hostess

3 weeks ago


Sharjah, Sharjah, United Arab Emirates The Team Builders Full time
Key Responsibilities:

We are seeking a skilled Hostess to join our team at The Team Builders. As a Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities:
  • Greeting and Seating: Greet guests as they enter, and seat them at tables or in waiting areas.
  • Menu Provision and Service: Provide guests with menus and answer any initial questions, ensuring they have a clear understanding of our offerings.
  • Table Management: Assign guests to tables they prefer, while maintaining a balanced rotation to ensure servers receive the right number of customers.
  • Guest Engagement: Engage with guests to ensure they are happy with their food and service, responding promptly to any concerns.
  • Phone and Reservation Management: Answer phone calls, take reservations, and answer questions in a professional and courteous manner.
  • Menu Knowledge: Possess a thorough knowledge of our menu, including ingredients, preparation methods, and pairing suggestions.
  • Team Support: Assist other positions in the restaurant as needed, demonstrating a willingness to support the team and contribute to a positive work environment.
  • Exceptional Service: Provide exceptional customer service, ensuring guests feel valued and appreciated throughout their dining experience.

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