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Service Delivery Coordinator

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates SubNet Services Ltd Full time
Service Delivery Coordinator Role:
We are looking for a highly motivated Service Delivery Coordinator to join our team. The successful candidate will be responsible for updating and monitoring all trackers daily/weekly/monthly and ensuring correct registration of any documents received from clients to maintain audit flow. Strong technology skills and excellent communication skills are essential for this role.

Responsibilities:
  • Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned cheques.
  • Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to ensure customer satisfaction.