Service Delivery Manager

At Dicetek LLC, we are seeking an experienced IT Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of high-quality IT services to our clients.Key Responsibilities:Service Level Management: Define and manage Service Level Agreements (SLAs) with customers, ensuring that service delivery meets the...

Key Responsibilities">Transport packages and freight safely and efficiently to various destinations in the UAE.Maintain accurate records of deliveries and communicate effectively with customers regarding their shipments.Collaborate with colleagues to ensure timely and reliable delivery services.

We are seeking an experienced Service Delivery Manager to join our team. In this role, you will be responsible for managing the delivery of waste collection and transportation services to clients.Responsibilities include:Service DeliveryEnsure that all waste collection and transportation services are delivered to clients in a timely and efficient...

Cobalt Abu Dhabi is recruiting an experienced Service Delivery Manager to oversee facilities management requirements and ensure seamless delivery of services.Responsibilities:Manage and deliver facilities management requirementsEnsure consistent application of operational standardsSupport managers with new staff requirements and onboardingPromote integration...

We at Qataryello are committed to delivering exceptional IT services that meet the highest standards.About the RoleThis is a unique opportunity to join our team as a Cloud & Infrastructure Ops Advisor and drive operational excellence in our technology teams.Main ResponsibilitiesDevelop and implement strategies to improve IT service delivery and...

Job OverviewWe are seeking a highly skilled and experienced professional to lead our Airport Guest Services team. The successful candidate will be responsible for developing and implementing service standards that ensure consistent and compliant airport service delivery.

Job OverviewUnited Arab Emirates University is seeking a highly skilled Service Delivery Manager to oversee the development and implementation of effective help desk operations. The successful candidate will be responsible for analyzing performance metrics, identifying areas for improvement, and devising solutions to enhance customer satisfaction.Main...

Job OverviewAs a seasoned professional, you'll be responsible for leading the implementation team and overseeing the successful delivery of services engagements for our MENA Customers. This role requires a balance of independent work and partnership with various teams to ensure seamless execution and client satisfaction.Your Key Responsibilities:Manage...

Roles and responsibilitiesInfrastructure NOC, ITIL, TeammanagementRequiredQualificationsExperience: 10+ years of experiencein network operations, with at least 5 years in a managerial orleadership role within a NOC.Technical Skills:Extensive knowledge of networking concepts, protocols (TCP/IP, DNS,DHCP, etc.), and experience with network devices...

Job DescriptionThis is a senior leadership role within Etihad Rail Operating Companies, responsible for overseeing daily operations, responding to customer queries, and ensuring the optimal use of rolling stock and manpower assets. The successful candidate will have extensive experience in rail operations, proven expertise in data analysis, and excellent...

About the RoleThe Emirates Investment Authority (EIA) is seeking a highly experienced IT Operations Manager to join our team. As a key member of our IT department, you will be responsible for leading and overseeing our IT infrastructure, security, and service delivery.This role requires a strong understanding of Azure security controls, identity management,...

Job DescriptionThe successful candidate will manage the day-to-day service delivery and performance of the Soft Services Department. This includes cleaning & window cleaning, pest control, waste management, timetabling, service desk, and administration departments.The role requires strong analytical and problem-solving skills, as well as excellent...

At SCHNEIDER ELECTRIC - UAE, we are seeking a highly skilled Service Delivery Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional client service and ensuring seamless operations.About the RoleThe primary responsibility of this position is to assist clients with services for benefits and...

Service Delivery Manager (Expert) (NOC Services) Abu Dhabi, United Arab Emirates | Posted on 01/14/2025 Role Overview: The organization is looking for a highly experienced NOC (Network Operations Center) Manager to lead its NOC team. The candidate should have extensive experience in network operations, team leadership, and strategic planning. The NOC Manager...

Job ResponsibilitiesAssist clients with services for benefits and entitlements.Advocate for adequate, timely, and cost-effective services.Respond to any issues that occur during the delivery of services, escalating to management when needed.Schedule appointments for clients, answer phones, and track clients' service records.Required Skills and...

ProfileBachelor's degree in Business Administration ora related field.Professional certifications in project management,service delivery, or related areas.Extensive experience in servicedelivery within complex organisational settings such as a largeholding group, or a shared services function.Proven experience inservice planning, qualification, and delivery...

The Delivery Manager is responsible for ensuring the team embraces Agile values and principles, and follows the processes and practices the team has collectively agreed. They lead from a position of influence, not command and control, and ensure that the team is free of obstacles and distractions so they can focus on their work. The Delivery Manager is a...

Our Team\Serco's team of experts is dedicated to delivering exceptional service and exceeding customer expectations. As a General Manager, you will be part of a dynamic team that values innovation, collaboration, and results-driven approach.\\Job Description\The General Manager will be responsible for leading the delivery of a range of services including...

At Etihad Airways, we are seeking a seasoned professional to join our Airport Guest Services team as Airport Service Delivery Director. In this key leadership role, you will be responsible for developing and implementing service standards that ensure consistent and compliant airport service delivery.You will lead and manage the ongoing design and development...

Role DescriptionAl Nahiya Group is hiring a SERVICE DELIVERY ASSOCIATE to join our customer service team. As a key member of our team, you will be responsible for handling customer inquiries, complaints and providing appropriate solutions with time frame limits and follow up to ensure the resolution and closing customer complaints.Responsibilities also...