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Hotel Service Specialist
1 week ago
**Job Summary**
Premier Inn Hotels LLC is seeking a highly motivated Hotel Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our guests.
As a Hotel Service Specialist, you will be the face of our hotel and will be responsible for creating a positive and welcoming experience for our guests. This includes greeting and interacting with guests in a friendly and courteous manner, answering questions and resolving issues promptly and professionally.
**Key Responsibilities**
- Greet and interact with guests in a professional and friendly manner.
- Answer questions and resolve issues promptly and professionally.
- Provide information and recommendations to guests about our hotel and services.
**Requirements**
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work well under pressure. A minimum of 1 year of experience working in a hotel or restaurant environment is preferred.