Service Operations Manager
1 week ago
We are seeking a highly skilled Service Manager to join our team in the UAE. As a Service Manager, you will be responsible for driving the depot service team to deliver exceptional service to our clients, ensuring maximum availability of equipment and adherence to Aggreko policies and procedures.
Key Responsibilities- Service Team Management: Manage the depot service team to achieve forecasted goals and effectively manage P&L related responsibilities while implementing cost control measures within published guidelines and authority levels.
- Quality and Safety: Active involvement in the management of CDH, GSCS, Audits & PAV of the depot by carrying out regular inspections and support as applicable. Ensure compliance with Aggreko Health, Safety & Environmental policies, procedures, and local legislation.
- Operational Excellence: Drive preset global operational directives and carry out monthly cost analysis in line with the depot's target and set KPIs.
- People Development: Conduct induction, performance appraisal, development, and training of direct reports and technical support to clients and internal teams where applicable.
- Experience: Must have experience previously in rental business and at supervisory level.
- Education: Higher Education qualification in Mechanical/Electrical or equivalent qualifications with extensive knowledge and experience in mechanical or electrical field or both.
- Language: Fluent command of the English language, spoken and written with effective communication.
- Skills: Good keyboard skills and computer literate. Must be able to do documentation, soft reporting & analysis.
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes, and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
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