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Hospitality Ambassador

2 months ago

Dubai, Dubai, United Arab Emirates Independent Food Company Full time

About Us

The Independent Food Company is a dynamic and innovative hospitality organization with a portfolio of unique food concepts that bring people together. Our mission is to deliver exceptional customer experiences and create a welcoming atmosphere for all guests.

Job Summary

We are seeking experienced and passionate Hostesses/Hosts to join our team. As a Hostess/Host, you will be the first point of contact for our guests, ensuring a warm and inviting welcome. Your primary responsibility will be to provide exceptional customer service, manage the waiting list, and work closely with the Restaurant Manager to resolve any customer issues.

Key Responsibilities

  • Guest Experience: Meet and greet guests, ensuring a warm and welcoming atmosphere.
  • Waiting List Management: Effectively manage the waiting list during peak times, ensuring a smooth and efficient experience for all guests.
  • Adaptability: Be flexible and adapt your approach as necessary to meet the changing needs of our guests.
  • Customer Issue Resolution: Work closely with the Restaurant Manager to resolve any customer issues in a prompt and timely manner.

Requirements

To be considered for this role, you must have excellent communication skills, a willingness to work on your feet for long periods of time, and a genuine passion for hospitality.