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Luxury Hotel Housekeeping Manager
2 months ago
The Housekeeping Supervisor at Waldorf Astoria Dubai International Financial Centre is responsible for providing exceptional service to guests and creating memorable experiences during their stay. This role requires a high level of attention to detail, strong organizational skills, and a passion for delivering exceptional levels of guest service.
Key Responsibilities- Team Management: Train and supervise housekeeping staff to ensure all rooms and public areas meet hotel standards.
- Customer Service: Provide information to guests about hotel services and local attractions, and respond to guest requests and complaints in a timely and efficient manner.
- Room Inspections: Conduct regular room inspections to ensure cleanliness and compliance with hotel standards.
- Inventory Management: Assist with quarterly linen inventories and maintain accurate records.
- Communication: Coordinate with engineering and property operations to ensure prompt repair and maintenance of guest rooms and public areas.
- Experience: At least 1 year of experience as a housekeeping supervisor in a luxury hotel.
- Skills: Strong organizational and analytical skills, attention to detail, and proficiency in Microsoft Office.
- Attitude: A passion for delivering exceptional levels of guest service and a commitment to the company's values and culture.
