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E-Commerce Operations Manager
2 months ago
UKR Trading FZ LLC is a leading company in the e-commerce industry, specializing in toys, books, and a diverse range of general trading items. We are committed to delivering high-quality products and exceptional customer service across popular online marketplaces.
Job SummaryWe are seeking a dynamic and experienced E-Commerce Executive to play a crucial role in our team. The ideal candidate will be proficient in handling online marketplaces, skilled in social media content creation, and capable of utilizing tools like Canva and video editors.
Key Responsibilities- Marketplace Management: Handle all aspects of online marketplaces, including product listings, inventory management, and order processing.
- Content Creation: Develop and create compelling social media content using Canva and video editing tools to enhance brand visibility and engagement.
- Product Listing: List new products with accurate and attractive descriptions, ensuring all necessary information is provided.
- Copywriting: Write persuasive and engaging copy for product listings, A+ content for Amazon, and promotional materials.
- Image and Content Updates: Regularly update product images, descriptions, and other content to keep the online store fresh and appealing.
- Stock Management: Monitor and manage inventory levels to ensure products are always available and accurately represented online.
- Marketplace Relationships: Maintain and strengthen relationships with marketplace representatives, ensuring timely payments and resolving any issues that arise.
- Visual Appeal: Ensure the online stores are visually appealing, consistent with the brand's image, and user-friendly.
- Performance Monitoring: Track and analyze the performance of online stores and marketing campaigns, providing insights and recommendations for improvement.
- Minimum 2 years of experience as e-commerce executive.
- Strong copywriting skills with the ability to create engaging and persuasive content.
- Proficiency in social media content creation and familiarity with tools like Canva and video editors.
- Strong interpersonal and communication skills to maintain effective relationships with marketplace representatives.
- Hands-on experience in various e-commerce platforms such as Noon, Amazon.
- Familiarity with SEO and digital marketing principles is a plus.
- Ability to work with little supervision and track multiple processes.
- Comfortable, spacious office in the heart of Dubai.
- Work visa and health insurance.
- All benefits as per UAE law, including yearly annual leave and plane tickets.
- Growth opportunities within the company.