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Reception Services Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Macro Full time

About Us

Macro is a well-established industry leader with global presence and a roster of blue-chip clients. Our people-centric business has a friendly and supportive culture, providing an ideal environment for career growth.

About the Role

As the first point of contact for our company, the Front of House plays a crucial role in delivering exceptional customer service to clients, guests, and employees. This position requires attention to detail, strong organizational skills, and excellent communication abilities.

Main Responsibilities:

  • Service Delivery
  • We are seeking a highly skilled and motivated individual to provide exceptional customer service to our clients, guests, and employees.
  • Inventory Management
  • The successful candidate will be responsible for monitoring and maintaining current inventory levels, ensuring that all areas are maintained to a high standard.
  • Reception Services
  • This role involves greeting all guests and VIP visitors to reception, handling corporate events, and providing assistance to meet requirements.
  • Career Development
  • We offer opportunities for career advancement and professional growth, as well as a competitive benefits package.

About You

The ideal candidate will have:

  • Previous experience in a five-star hotel in the UAE.
  • Front Office experience (reception).
  • Good people management skills.
  • Ability to deliver and manage associates' satisfaction and engagement.
  • Excellent communication skills both written and oral.
  • Native or fluent in Arabic, Russian, and Mandarin will be an advantage.