Senior Vice President of Quality Assurance

4 weeks ago


Dubai, Dubai, United Arab Emirates Emirates Full time

Objective of the Role

We are seeking a proactive and experienced professional to take on the role of Senior Vice President of Quality Assurance within our esteemed catering division. This position is vital in championing global food safety initiatives and ensuring compliance with both legal and operational standards. The selected candidate will be responsible for establishing and monitoring performance benchmarks, managing corrective measures, and collaborating closely with Emirates Flight Catering (EKFC) and our extensive network of catering partners to uphold food safety, Halal, and HACCP regulations. This role demands exceptional leadership capabilities and a commitment to sustaining the highest quality and safety standards throughout our operations.

Key Responsibilities

  • Develop and implement a strategic framework aimed at enhancing onboard quality and supplier performance across various metrics, including food safety, Halal compliance, and quality assurance standards.
  • Design and refine quality benchmarks, encompassing audit methodologies, food safety protocols, Halal compliance, training programs, and ongoing monitoring.
  • Oversee all aspects of onboard food safety and Halal compliance initiatives, including supplier evaluations and performance assessments to guarantee product excellence.
  • Ensure the integrity of training materials, promote uniformity in training execution, manage compliance documentation, and oversee the Halal certification processes for third-party service providers, ensuring that all stakeholders receive timely and relevant training.
  • Direct food safety and Halal compliance assurance initiatives to maintain continuous verification of best manufacturing practices and operational standards. Establish and uphold a microbiological sampling program with prompt feedback and corrective action mechanisms.
  • Manage relevant software systems and tools, including catering schedules, crew feedback, menu design, galley load management, quality assurance audits, invoicing, and inventory oversight, all aimed at ensuring food safety and addressing any concerns related to food safety through thorough investigations.


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