Customer Service Director at Carbone

4 days ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time

The Reception Manager at Carbone is responsible for ensuring that every guest has an unforgettable experience. As a key member of the team, you will be expected to maintain high standards of customer service and delivery.

Your primary goal is to create a warm and welcoming atmosphere that makes guests feel valued and appreciated. You will achieve this by being attentive to their needs, responding promptly to queries, and exceeding their expectations.

A strong understanding of the Food & Beverage industry and excellent communication skills are essential for success in this role. We offer competitive compensation and opportunities for growth and development.

You will work closely with the PR and marketing teams to communicate special events, initiatives, and promotions to the market. Building and managing the guest database is also an integral part of this role.



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