Front Office Supervisor

3 days ago


Dubai, Dubai, United Arab Emirates Holiday Inn Full time
Job Description

We are seeking a highly motivated and experienced Reservations Supervisor to join our hotel's Front Office team.

Main Accountabilities
  1. Supervise the Reservations Department, focusing on exceptional guest services and efficiency.
  2. Collaborate with revenue management and front office teams to drive room sales and occupancy growth.
  3. Maintain accurate guest information in our reservations system.
  4. Ensure timely resolution of guest issues to maintain high satisfaction levels.
Key Skills and Experience
  • Proven track record in reservations or front office roles, preferably in hospitality.
  • Advanced knowledge of reservation systems and Opera.
  • Strong leadership, organizational, and communication skills.
  • Outstanding customer service and problem-solving abilities.


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