Healthcare Customer Service Representative with Arabic Language Skills

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Black Pearl Consult Full time

Job Summary

Black Pearl Consult is seeking a highly skilled Arabic Speaking Customer Service Representative to join our team in the healthcare sector. As a key member of our customer service team, you will play a vital role in ensuring a positive experience for our clients and patients.

Key Responsibilities:

  1. Provide exceptional customer service to clients and patients via phone, email, and in-person interactions.
  2. Handle inquiries, respond to concerns, and resolve issues in a professional and timely manner.
  3. Collaborate with healthcare professionals to ensure seamless communication and coordination.
  4. Maintain accurate and up-to-date records and documentation.
  5. Participate in ongoing training and development to enhance customer service skills and knowledge.

Requirements

To be considered for this role, you must meet the following criteria:

  1. Language Skills: Fluency in Arabic and English is required. Knowledge of Hindi/Urdu is an added advantage.
  2. Education: Minimum of a High School diploma.
  3. Experience: Previous experience in healthcare facilities is preferred but not mandatory.
  4. Positions Available: We offer junior to senior level positions depending on experience.
  5. Willingness: to work in a dynamic and fast-paced environment.


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