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Application Support Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Exinity Full time
Job Responsibilities

The successful candidate will have a strong background in IT support and a proven track record of resolving complex technical issues. As a Technical Solutions Expert, you will be responsible for providing expert-level technical support to internal stakeholders and external customers.

You will work closely with cross-functional teams to resolve technical issues and implement process improvements. Your expertise in monitoring and measuring system parameters will enable you to identify potential issues before they become major problems.

In this role, you will also be responsible for documenting outages and participating in Incident Management processes. Additionally, you will monitor trading systems, non-trading applications, and infrastructure to ensure optimal performance.

Your strong analytical skills and ability to troubleshoot complex issues will make you an invaluable asset to our team.