Application Support Expert

4 days ago


Dubai, Dubai, United Arab Emirates ENOC Full time

We are seeking an Application Support Expert to join our team at ENOC, where you will play a critical role in providing technical expertise and support to our application users.

As an Application Support Expert, you will be responsible for analyzing and resolving complex technical issues related to our applications and systems.

Key responsibilities of this role include:

  • Providing technical support and guidance to application users and developers
  • Analyzing and resolving complex technical issues related to applications and systems
  • Developing and implementing process improvements to increase efficiency and reduce costs
  • Maintaining accurate records of system configurations, patches, and other technical details
  • Collaborating with stakeholders to understand business requirements and identify opportunities for improvement

To succeed in this role, you should possess excellent analytical and problem-solving skills, with the ability to communicate complex technical information effectively to non-technical stakeholders.

Requirements

A minimum Bachelor's degree in Computer Science, Engineering, or equivalent is required. Professional certifications such as MCSD are preferred. You should have at least 5 years of Information Technology experience, with 2+ years of relevant working experience.

Experience working in multiple industries, including Oil & Gas, Energy, Utilities, Retail, Government, is highly desirable. Strong knowledge of SCADA systems and operational technologies is also essential.



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