IT Support Specialist
2 weeks ago
Job Summary:
As an IT Support Specialist at myGwork, you will be responsible for ensuring the smooth operation of our IT infrastructure. This includes installation, maintenance, and support of IT equipment, as well as asset and inventory management.
Key Responsibilities:
- Health and Safety: Take ownership and accountability for ensuring that work is carried out to a high standard and complies with all company policies and guidelines.
- Technical Support: Provide technical support and input to site and team projects and initiatives.
- Asset Management: Liaise with third-party vendors and suppliers to ensure efficient asset management.
- Infrastructure Management: Maximize the availability of all IT equipment and infrastructure through continuous improvement and proactive, preventative maintenance.
- Collaboration: Liaise with contractors or external suppliers and clearly communicate technical issues and company standards.
- Testing and Evaluation: Conduct end-user equipment trials and testing.
- Support and Guidance: Provide assistance to senior engineers as required.
Requirements:
To be successful in this role, you will need to have excellent technical skills, strong communication and problem-solving abilities, and a commitment to delivering high-quality results.
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